Before we partnered with HyeTech IT Services, we had an extremely outdated infrastructure and gear that wasn't up to par. We started out with a one-man IT company who was unable to meet our needs. HyeTech IT replaced our server and put us into a domain environment, and kept us informed in their reasoning every step of the way. Essentially, they brought us up-to-date. We were using tape for backups and HyeTech IT updated us to a hybrid cloud and on-premise backup solution. We previously had DSL and were switched to a more reliable internet service so we could be backed up via cloud. We also made our business more secure by implementing a firewall as we had no firewall prior, resulting in a far more effective and secure disaster recovery plan. Overall, HyeTech IT has provided unmatchable customer service with a tremendous quality of service that has resulted in minimized downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and solutions that give our business a competitive edge.
